Receptionist Required in London Private Equity Firm

Receptionist is required in a London Private Equity Firm to deliver five-star customer service to UHNW investors. You will be the first point of contact for a distinguished clientele, including VIPs, dignitaries, and Ultra-High-Net-Worth (UHNW) individuals. This role offers an exceptional opportunity for a polished and highly professional individual to thrive in a refined and dynamic environment, ensuring a seamless, five-star experience for the firm’s most valued clients.

Key Responsibilities:

Ambassadorial Service: Act as the face of the firm, greeting high-profile clients with discretion and grace, ensuring they feel immediately at ease and their experience is flawless.

Client Floor Management: Manage the exclusive client floor, maintaining its immaculate presentation. From luxurious meeting rooms to private lounge areas, ensure that every detail meets the firm’s elite standards.

Travel & Accommodation Coordination: Arrange bespoke travel and accommodation for clients, managing every aspect of their journey with precision, from private jets to five-star hotels.

Meeting Room Reservations: Liaise with senior executives and PAs to coordinate meeting room bookings, catering services, and special VIP requests to ensure a superior client experience.

Concierge Services: Act as a trusted concierge for clients, anticipating their needs, making tailored recommendations, and delivering bespoke services that enhance their experience at the firm.

Client Relations: Build strong, lasting relationships with the firm’s UHNW clientele, handling all interactions with the highest degree of confidentiality and professionalism.

What We’re Looking For:

Immaculate Presentation & Professionalism: As the firm’s representative to an elite audience, you must exhibit impeccable grooming, professionalism, and poise.

Exceptional Communication Skills: Fluent in English, with the ability to engage confidently and effectively with high-calibre individuals.

Experience in Luxury or Corporate Environments: Previous experience in a similar role within a high-end hotel, private members’ club, or corporate environment is highly desirable.

Attention to Detail: A keen eye for detail, ensuring every interaction and request is executed flawlessly.

We are committed to providing equal opportunities and fostering an inclusive environment where diversity is celebrated, and all individuals are treated with fairness and respect.