Receptionist Job in a London Law firm for a permanent front of house vacancy.

Receptionist Job vacancy at a London Law Firm and needing 1st Class Customer Services –  You will be the first point of contact for a distinguished clientele, including VIPs, dignitaries, and Ultra-High-Net-Worth (UHNW) individuals. This role offers an exceptional opportunity for a polished and highly professional individual to excel in a refined and dynamic environment, delivering a seamless, five-star experience to the firm’s most esteemed clients.

Key Responsibilities:

  • Ambassadorial Service: Act as the face of the firm, welcoming high-profile clients with discretion and grace, ensuring they feel immediately at ease and their experience is flawless.
  • Client Floor Management: Manage the exclusive client floor, upholding its immaculate presentation. Ensure that every detail, from luxurious meeting rooms to private lounge areas, meets the firm’s high standards.
  • Travel & Accommodation Coordination: Organise bespoke travel and accommodation arrangements for clients, handling every aspect of their journey with precision, from private jets to five-star hotels.
  • Meeting Room Reservations: Collaborate with senior executives and PAs to coordinate meeting room bookings, catering services, and special VIP requests, guaranteeing a superior client experience.
  • Concierge Services: Provide personalised concierge services, anticipating client needs and offering tailored recommendations to enhance their experience at the firm.
  • Client Relations: Cultivate strong, enduring relationships with the firm’s UHNW clientele, managing all interactions with the highest level of confidentiality and professionalism.

What We’re Looking For:

  • Immaculate Presentation & Professionalism: As the firm’s representative to an elite audience, you must exhibit impeccable grooming, professionalism, and poise.
  • Exceptional Communication Skills: Fluent in English, with the ability to engage confidently and effectively with high-calibre individuals.
  • Experience in Luxury or Corporate Environments: Previous experience in a similar role within a high-end hotel, private members’ club, or corporate environment is highly desirable.
  • Attention to Detail: A keen eye for detail, ensuring every interaction and request is executed flawlessly.
  • Discretion & Confidentiality: A steadfast commitment to maintaining client confidentiality and a professional demeanour in all circumstances.We are committed to providing equal opportunities and fostering an inclusive environment where diversity is celebrated, and all individuals are treated with fairness and respect.

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