TIPS and TRICKS - How to improve your reception
How to stay cool, calm and collected, even in the face of unexpected chaos! The mark of an excellent receptionist
Read MoreHow to deal with cold calls on the switchboard. We are often asked questions by our front of house managers'
Read More[embed]https://vimeo.com/385835723[/embed] FOHM Forum The FOH Managers' Forum was set up to offer a platform for the exchange of skills and
Read MoreFRONT OF HOUSE STAFF SECRETS – FOH MANAGERS TIPS AND TRICKS Ideas for improving your reception area and some
Read MoreFight!! When the PAs or Catering Team clash with Reception “Oh, sorry, I thought you said you were taking
Read MoreReception reflection – what makes us #hospitalityheroes? OK, someone needs to say it, so here it goes, being nice
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